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Small Heath School

Cashless Catering

What is Cashless Catering?

  • The Trust-e Cashless Catering System provided by Nationwide Retail Systems Limited will soon be used by our catering team.
  • This System will reduce queues at lunch time, provide anonymous free school meals to pupils and allow monies to be pre-paid for dinner money.
  • We anticipate that the system will “Go Live” at the beginning of June.
  • We will shortly be sending you a letter explaining more and asking your permission to register your child to use our new system.

What does this mean for me?

  • You will not use cash at Break time or Lunch time
  • You will bring your money in at the beginning of the week and load it into a Cash Machine. These will be found in Upper and Lower School Social Areas at Upper School, and in the Hall at Lower School
  • The Cashless Catering System will recognise you through a ‘Biometric’ system. This is a ‘digital’ image of your fingerprint – but NOT your actual fingerprint
  • You will be able to spend your money at Break time and Lunch time, but will not be allowed to spend more than £5 per day
  • If you are eligible for Free School Meals, we will add this to your account in the System and you will be able to ‘buy’ a lunch as everyone else does. You can still put money into your account and spend it at Break time
  • We are writing to your parents this week to explain everything. We need them to fill a form in allowing us to register your Biometric fingerprint. Please make sure that your parents send the form back into school

What are the benefits of the Trust-e Cashless System?

  • Increased speed of service reducing queuing times
  • Increased uptake on Free School Meals
  • Anonymity on Free School Meals reducing bullying
  • No need to carry cash preventing loss/theft
  • Automatic alerts to stop pupils purchasing allergy trigger items
  • Students learn about important lifestyle control by monitoring their own accounts
  • Reporting facilities help decrease wastage and improve the overall efficiency of the meal service